"Digital Disruption and Trends in ICT for Australian Business" Will Irving, Group Managing Director, Telstra Business
Will Irving has been Group Managing Director of Telstra Business since mid 2011 and is responsible for revenues of $4.7 Billion and Telstra's relationships with over one million Australian small and medium sized enterprises. In that time, Telstra Business has improved customer service, grown its market share and reversed a declining revenue trend.
Will was Telstra's Group General Counsel from January 2005 until mid 2011. He played a key role in Telstra's $11B NBN deal and T3 and was the Australian Corporate Lawyer of the Year in 2006. Will joined Telstra's legal team in 1997 and held a variety of roles prior to becoming Group General Counsel.